• 24 Hour Emergency: 814.870.8087
  • Call 811 Before You Dig
  • Pay by Phone: 1.833.759.5406
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  • 24 Hour Emergency: 814.870.8087
  • Call 811 Before You Dig
  • Pay by Phone: 1.833.759.5406
ATTENTION!!! We have upgraded to a new payment portal. Old login information will not work. Customers on Auto-Pay, your payments WILL NOT be automatically deducted. Please register for a new account by clicking “Pay Your Bill”, then “Register” at the top right. Click here for a step-by-step guide to help register your new account.
Resources

Lead Line Grant Project

  • Letter to Customers – Phase 4
  • Lead Line Grant Project FAQs – Phase 4
  • Lead Line Grant Project FAQs – Phase 3
  • Letter to Customers – Phase 3
  • Temporary Construction Easement Agreement
  • Project Area D Maps
  • Public Water Service Connection & Customer’s Private Service Line Detail
  • Detailed Flushing Instructions
  • Clean your Aerators Guide
  • FAQs about Lead
  • Lead and your Water
  • Lead: Keep your Water Safe
  • Letter to Customers – Phase 2
  • Lead Line Grant Project FAQs – Phase 2
  • Project Area C Maps
  • Project Area B Maps
  • Project Area A Maps

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erie water works logo
24 Hour Emergency: (814) 870-8087

or to report a water main break

Customer Service and Billing: (814) 870-8000 ext. 71
Water Quality Questions: (814) 870-8000 ext. 410

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  • John J. McCormick Jr. Administration Building
  • 340 West Bayfront Pkwy
  • Erie, Pennsylvania 16507
  • 814.870.8000
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