Can Help in an Emergency

Help us Help YOU - Please Update Your Information Today!

Erie County Department of Public Safety’s Emergency Notification Call-Out System can deliver emergency messages to every landline in Erie County, but cell phones, TTY/TDD, and Internet phone service require registration. Click here to update your information or add additional emergency contact information so you can be notified in case of a water related emergency or other emergencies in your area.

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Water Works News

Important message for EWW customers in Southern Millcreek.

Customers in Southern Millcreek may have received two water bills due August 6th. Please disregard the duplicate. Note your account was not double charged and the balance due is accurate. We apologize for any confusion. Contact EWW Customer Service at 870-8000 with any further questions.   Learn More

NEWSPLASH – 3rd Quarter Now Online

News for Customers of the Erie Water Works. Our 2020 Third Quarter Newsletter is now available Learn More

Call before you dig

Call 3 Business Days Before You Dig

Pennsylvania One Call System, Inc. 811 or 1.800.242.1776. Know what’s below! Learn more