• 24 Hour Emergency: 814.870.8087
  • Call 811 Before You Dig
  • Pay by Phone: 1.833.759.5406
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  • 24 Hour Emergency: 814.870.8087
  • Call 811 Before You Dig
  • Pay by Phone: 1.833.759.5406
Engineering Services

Project Planning

New Construction or Renovation

Residential, Commercial, Industrial, & Institutional

Follow the Project Planning Guide to ease the process of obtaining new water service for your project. Email engineeringservices@eriewaterworks.org to request a Water Availability Letter, submit a Water Availability Questionnaire and Design Plans, or to ask general questions. You may also contact Tamura Squire at (814) 870-8000 ext. 207 or Ann Steinfurth at ext. 205.

  • Project Planning Guide
  • Water Availability Questionnaire
  • Fire Hydrant Flow Test Request
  • Water Service Application
  • Water Service Line Inspection Guidelines
  • Water Use / Cross Connection Control Survey
  • Fire Protection Cross Control Survey
  • Water Service Details
  • Rates & Fees

Development Projects

Water Main Extensions

Before starting please follow the Developer’s Checklist, and then to begin the process, you may submit a summarized description of your project to engineeringservices@eriewaterworks.org or contact Tamura Squire at (814) 870-8000 ext. 207 or Robert Duran ext. 209.

  • Developer’s Checklist
  • Developer’s Agreement
  • Standard Construction Details
  • Water Service Details
  • Rates & Fees
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  • I want to contact Erie Water Works.
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24 Hour Emergency: (814) 870-8087

or to report a water main break

Customer Service and Billing: (814) 870-8000 ext. 71
Water Quality Questions: (814) 870-8000 ext. 410

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  • John J. McCormick Jr. Administration Building
  • 340 West Bayfront Pkwy
  • Erie, Pennsylvania 16507
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