“transfer service”

2015-2016 Capital Project Descriptions

Capital Improvement Projects

Capital Improvement Projects 2015-2016 Capital Project Descriptions Select Capital Project Descriptions Richard S. Wasielewski Water Treatment Plant: Phase 3 – Facility Improvements With Phase 2 – Water Quality Upgrade and Membrane Filtration Retrofit winding down the focus becomes Phase 3 – Facility Improvements. The Phase 3 scope is intended to restore and enhance the brick-and-mortar aspects of the RSW WTP Campus facilities. The project will address limestone, brick, the dome, and other structural and architectural…

Lead Line Grant Project

Engineering Services

Engineering Services Lead Line Grant Project Quick Links Project Background Project Description Customer Information Temporary Construction Easement Agreement Contact Us Register for Project Updates Additional Information Helpful Sources Flushing Information Service Line Replacement Project Background The Erie Water Works (EWW) maintains an effective corrosion control treatment program in full compliance with the U.S. Environmental Protection Agency (EPA) Lead and Copper Rule. This treatment has kept EWW’s lead test results extremely low or far below allowable…

Rates & Fees

Customer Service

Customer Service Rates & Fees Quick Links Water Rate Schedule Quarterly Metered Rates 2024-2028 EWW Quarterly Fire Line Charges & Bulk Rates 2024 City of Erie Sewer Rates 2024 City of Erie Garbage Rates 2024 Harborcreek Township Sewer Rates 2024 Millcreek Township Sewer Rates 2024 Millcreek Township Trash & Recycling Rates 2024 Lawrence Park Township Sewer Rates 2024 Wesleyville Borough Garbage Rates 2024 Wesleyville Borough Sewer Rates 2024 Greene Township Sewer Rates Miscellaneous Rates Water…

What We Do

Erie Water Works What We Do Water Quality Reports Capital Improvement Projects News Community Outreach Media Water Quality Reports The objective of these reports is to inform you of the water quality and related services the Erie Water Works (EWW) provides to you each and every day. At EWW we are committed to ensuring the production and distribution of high quality water. If you would like a paper copy of the 2021 Water Quality Report…

Who We Are

Erie Water Works Who We Are Mission Statement / About Us EWW Board Senior Management Service Areas History Locations Our Mission Statement: “To guarantee a continuous, uninterrupted, reasonably priced supply of quality water to its customers which assures public health while promoting regional stability and future development.” The Erie Water Works assumed operations of Erie’s water system on January 1, 1992. The Erie Water Works is an independent organization whose goal is to operate, maintain…

General & Contact Information

Engineering Services

Engineering Services General & Contact Information Engineering Services Department 240 West 12th St. Erie, Pennsylvania 16501 Phone: 814.870.8000 Fax: 814.870.8011 The Engineering Services Department oversees Capital Project planning and implementation, the development of service area expansion, construction and water main extension projects, and field inspections. The Engineering team administers the entire water service application and construction permit process. The department is responsible to maintain Erie Water Works (EWW) facility records and a state-of-the-art Geographic Information…

Critical Customer Service Response

Customer Service, Engineering Services

Customer Service Forms Critical Customer Service Response Engineering Services Located at our West 12th Street facility, our Engineering Services Department oversees Capital Project planning and implementation, the development of service area expansion, construction and water main extension projects, as well as field inspections. We are open Monday through Friday from 8:00 AM to 4:30 PM except for holidays. You may complete this form by either filling out the form fields below or by downloading the…

Tenant Billing Service Request

Customer Service

Customer Service Forms Tenant Billing Service Request Customer Service Our Customer Service Department is located on the first floor of our Chestnut Street Administration Building. We are open Monday through Friday from 8:00 AM to 4:30 PM except for holidays. You may complete this form by either filling out the form fields below or by downloading the PDF document and sending it in via email or paper mail. Download PDF Form John J. McCormick Jr….

Contacts

Customer Service

Customer Service Contacts Quick Links Emergencies Billing Requests Delinquency Requests Customer Service Inquiries Water Quality Inquiries General Information Emergency Contact For 24 Hour Emergency Assistance Call 814.870.8087 Billing Requests Request Billing Information from our Billing Supervisor To protect your privacy and properly respond to your inquiry, we require the following information: Customer (Owner) Name Service Address Customer and Location ID Numbers (located in the top right hand corner of your water bill) Nature of your…

Project Planning

Engineering Services

Engineering Services Project Planning New Construction or Renovation Residential, Commercial, Industrial, & Institutional Follow the Project Planning Guide to ease the process of obtaining new water service for your project. Email engineeringservices@eriewaterworks.org to request a Water Availability Letter, submit a Water Availability Questionnaire and Design Plans, or to ask general questions. You may also contact Tamura Squire at (814) 870-8000 ext. 207 or Jessica Piano at ext. 205. Project Planning Guide Water Availability Questionnaire Fire Hydrant…

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