Customer Service

Our Customer Service Department is located on the first floor of our Chestnut Street Administration Building. We are open Monday through Friday from 8:00 AM to 4:30 PM except for holidays. You may complete this form by either filling out the form fields below or by downloading the PDF document and sending it in via email or paper mail.

  • John J. McCormick Jr. Administration Building
  • 340 West Bayfront Pkwy
  • Erie, Pennsylvania 16507
  • 814.870.8000

Tenant Billing Service Request

Please note: This billing service is provided as a courtesy to our customers. The owner of the property remains legally liable for all charges assessed against his/her property. Please contact our billing office in person, or in writing, of any changes in tenants. In addition, please order a final reading if the property is metered when there is any change in tenants.

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Owner's Address

Service Address of Tenant(s)

List all that apply. Select the (+) icon to add more.
Primary Phone Number
Secondary Phone Number
Note: only the deeded owner of the property may sign for this request.
This field is for validation purposes and should be left unchanged.