Customer Service

Our Customer Service Department is located on the first floor of our Chestnut Street Administration Building. We are open Monday through Friday from 8:00 AM to 4:30 PM except for holidays. You may complete this form by either filling out the form fields below or by downloading the PDF document and sending it in via email or paper mail.

  • John J. McCormick Jr. Administration Building
  • 340 West Bayfront Pkwy
  • Erie, Pennsylvania 16507
  • 814.870.8000

Account Information Request