General & Contact Information

Engineering Services Department

240 West 12th Street                                                                                                                                            Erie, PA 16501                                                                                                                                                Phone: 814-870-8000                                                                                                                                          Fax: 814-870-8011

The Engineering Services Department oversees Capital Project planning and implementation, the development of service area expansion, construction and water main extension projects, and field inspections. The Engineering team administers the entire water service application and construction permit process. The department is responsible to maintain Erie Water Works (EWW) facility records and a state-of-the-art Geographic Information System (GIS). EWW’s robust Cross-Connection Control Program is championed by a dedicated team who are committed to keeping the public water system safe.

Engineering team members are available to meet with current and potential customers and/or their agents to ensure they receive the best water service possible.

For General Inquiries and to submit completed Water Service Applications electronically:

For Backflow / Cross-Connection Control proposed work plans and to submit annual test reports:

For potential Critical Customers, please fill out the following form and send to

The Team

Craig H. Palmer, P.E.
Senior Manager, Engineering Services
ext. 208

Chad J. Ellsworth, P.E., P.G., Ph.D.
Manager, Special Projects
ext. 202

Robert Duran, P.E.
Project Engineer
ext. 209

Amanda L. Donegan, GISP
GIS Manager
ext. 241

Michael Dzurko
GIS Analyst
ext. 204

Jeff Granger
GIS Support Technician / Inspector
ext. 203

Camryn Mosley
GIS Support Technician / Inspector
ext. 201

Tamura Squire
Engineering Services and Cross-Connection Control Supervisor
ext. 207

Jessica Piano
Engineering Services Representative
ext. 205

Michael Barnes
ext. 206