• 24 Hour Emergency: 814.870.8087
  • Call 811 Before You Dig
  • Pay by Phone: 1.833.759.5406
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Erie Water Works

Careers

Departments

Customer Service Representative

Customer Service • May 1, 2026

Summary The Erie Water Works delivers World-Class Water, First-Class Service ®. As a Customer Service Representative , you will be essential in representing this value through outstanding support and assistance to our clients. Your core skills in communication, customer service, cash handling, and data entry will enable you to effectively address inquiries and resolve issues. Your proficiency in Microsoft Office and web-based systems will aid in managing customer interactions efficiently. Join our team and contribute…

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24 Hour Emergency: (814) 870-8087

or to report a water main break

Customer Service and Billing: (814) 870-8000 ext. 71
Water Quality Questions: (814) 870-8000 ext. 410

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  • John J. McCormick Jr. Administration Building
  • 340 West Bayfront Pkwy
  • Erie, Pennsylvania 16507
  • 814.870.8000
  • Account Login
  • Pay Your Bill
  • Customer Service
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