General Information

The Engineering Services Department oversees and coordinates service area expansion, construction and water main extension policies, and field inspection. Engineering staff process water service applications and construction permits, maintain EWW facility records, and implement the Cross Connection Control Program. Department staffers are available to meet with current and potential customers and/or their agents to ensure they receive an acceptable level of water service. Completed water service applications and general questions can be emailed to engineeringservices@eriewaterworks.org. Plumbers and Contractors can submit proposed work plans for approval and annual backflow test reports to backflowprevention@eriewaterworks.org.